Privacy Policy - Gardeners London

At Gardeners London, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following types of information:

Personal Identification Information: Name, email address, phone number, and mailing address.
Professional Information: Job title, company name, and industry.
Usage Data: IP address, browser type, operating system, access times, pages viewed, and other diagnostic data.
Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our website and hold certain information.

2. How We Use Your Information

We use the collected information for various purposes, including:

Providing Services: To deliver and maintain our gardening services effectively.
Communication: To respond to your inquiries, provide customer support, and send important updates.
Improvement: To analyze usage patterns and improve our website and services.
Marketing: To send promotional materials, newsletters, and information about our services, if you have opted in to receive them.

3. Legal Basis for Processing

Our legal basis for collecting and using your personal information depends on the context of how you interact with us:

Consent: You have given clear consent for us to process your personal data for a specific purpose.
Performance of a Contract: Processing your data is necessary for the performance of a contract with you.
Compliance with Legal Obligations: We may process your information to comply with legal requirements.
Legitimate Interests: We process your data to pursue our legitimate business interests, provided they do not override your rights.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share your information with third-party vendors who perform services for us, such as payment processing, data analysis, email delivery, hosting services, and customer service.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, secure socket layer (SSL) technology, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Your Rights

You have certain rights regarding your personal information, including:

Access: You can request access to the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal data, subject to certain exceptions.
Restriction of Processing: You can request that we restrict the processing of your personal data.
Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
Objection: You can object to the processing of your personal data for certain purposes, including direct marketing.

To exercise these rights, please contact us using the methods provided in this Privacy Policy.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we take steps to remove that information from our servers.

9. International Data Transfers

Your information may be transferred to—and maintained on—servers located outside of your country. By using our services, you consent to the transfer of your information to countries outside your own. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

11. Acceptance of These Terms

By using our services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our services. Your continued use of the services following the posting of changes to this policy will be deemed your acceptance of those changes.

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to this policy shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions about this Privacy Policy, please reach out through our official communication channels as outlined in our services.